for assistance in using govhk, please call the govhk help desk at (852) 183 5500, email to firstname.lastname@example.org , or send us your enquiry online by using the e-form below.
the govhk help desk is managed by 1823 and operates round the clock, 24 hours a day. just in case the hotline is busy, please leave a voice message and your enquiry will be responded to as soon as possible. you are also welcome to send us an email when you need assistance, and every effort will be made to respond to your email within 24 hours . if appropriate, your enquiry or complaint will be referred to the relevant officer for follow-up. the personal data collected (including name and contact information) may be disclosed only to the government departments and contractors responsible for handling your case. for more details on provision of personal data, you can refer to the following link.
if you wish to contact other government bureaux or departments, the following link will help you find the telephones numbers you need.
view the demo for mygovhk
mygovhk, launched in dec 2010, is the personalised service delivery platform introduced on govhk. you can click the link below to view demonstrations on creating an account, linking up online services, etc.
system requirements for using govhk
govhk is designed to work with the operating systems and software used by the majority of visitors to our website. you may learn in this section our suggestions on configuring your browser, software for opening documents, using hong kong supplementary character set (hkscs) and others.
find the websites of government bureaux, departments and related organisations by organisational structure or in alphabetical order.
faqs about govhk online services
find out the answers to frequently asked questions about govhk online services.